How To Fix /STTPEC/WHS_MOB003 - Profile for user &1 is not active.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /STTPEC/WHS_MOB -

  • Message number: 003

  • Message text: Profile for user &1 is not active.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /STTPEC/WHS_MOB003 - Profile for user &1 is not active. ?

    The SAP error message /STTPEC/WHS_MOB003 Profile for user &1 is not active typically indicates that a specific user profile required for mobile warehouse management is not active for the user in question. This can occur in environments where mobile applications are used for warehouse management, and the user needs to have the appropriate profile assigned to access the mobile functionalities.

    Cause:

    1. Inactive User Profile: The user profile that is supposed to be assigned to the user is not active in the system.
    2. Profile Assignment: The user may not have been assigned the necessary profile in the user master record.
    3. Authorization Issues: There may be authorization issues preventing the profile from being activated or recognized.
    4. Configuration Issues: There could be configuration issues in the mobile warehouse management settings.

    Solution:

    1. Check User Profile Activation:

      • Go to transaction SU01 (User Maintenance).
      • Enter the user ID that is generating the error.
      • Check the profiles assigned to the user and ensure that the required profile is active.
    2. Activate the Profile:

      • If the profile is not active, you may need to activate it. This can typically be done in the profile management area of the SAP system.
      • Ensure that the profile is correctly configured and meets the necessary criteria for activation.
    3. Assign the Profile:

      • If the profile is not assigned to the user, you can assign it in the user master record.
      • Make sure to save the changes after assigning the profile.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the mobile warehouse management functionalities.
      • You may need to consult with your SAP security team to verify and adjust authorizations as needed.
    5. Consult Documentation:

      • Review any relevant SAP documentation or notes related to mobile warehouse management and user profiles for additional guidance.
    6. Testing:

      • After making the necessary changes, have the user log out and log back in to see if the issue is resolved.
      • Test the mobile application to ensure that the user can access the required functionalities.

    Related Information:

    • Transaction Codes:
      • SU01 - User Maintenance
      • PFCG - Role Maintenance (to check roles and profiles)
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Roles: Ensure that the user has the appropriate roles assigned that include the necessary authorizations for mobile warehouse management.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or security team for further investigation.

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