How To Fix /STMC/CR_MSG798 - Error while customizing; update or create request is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 798

• Message text: Error while customizing; update or create request is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG798 - Error while customizing; update or create request is missing ?

  The SAP error message /STMC/CR_MSG798 indicates that there is an issue with customizing requests in the SAP system, specifically that an update or create request is missing. This error typically occurs when you are trying to make changes to the system configuration or customizing settings, but the system cannot find a transport request to record those changes.
  Cause:
  
  
  Missing Transport Request: The most common cause is that there is no transport request available to capture the changes you are trying to make. This can happen if:
  
  You are not in a transportable client (e.g., a development client).
  The transport request has not been created or is not assigned properly.
  You are working in a client that does not allow changes (e.g., a production client).
  
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to create or assign a transport request.
  
  
  System Configuration: There may be issues with the system configuration that prevent the creation of transport requests.
  
  
  Solution:
  
  
  Check Transport Request:
  
  Ensure that you are in a development client where transport requests can be created.
  Check if there is an existing transport request that can be used. You can do this by going to transaction SE09 or SE10 to view transport requests.
  
  
  
  Create a New Transport Request:
  
  If no transport request exists, create a new one. You can do this by:
  
  Going to transaction SE09 or SE10.
  Selecting "Create" and following the prompts to create a new transport request.
  
  
  
  
  
  Assign Changes to Transport Request:
  
  Once you have a transport request, ensure that your changes are assigned to it. This can usually be done in the customizing transaction you are using.
  
  
  
  Check Authorizations:
  
  Verify that you have the necessary authorizations to create and manage transport requests. You may need to contact your SAP Basis administrator if you suspect authorization issues.
  
  
  
  System Configuration:
  
  If the issue persists, check with your SAP Basis team to ensure that the system is configured correctly for transport management.
  
  
  
  Related Information:
  
  Transport Management System (TMS): Understanding how TMS works in SAP can help you manage transport requests effectively.
  Client Types: Familiarize yourself with the different types of clients in SAP (Development, Quality Assurance, Production) and their roles in the transport process.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to transport requests and customizing errors.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.