How To Fix /STMC/CR_MSG380 - Error while getting SAPGUI file separator; rc=&1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /STMC/CR_MSG -

  • Message number: 380

  • Message text: Error while getting SAPGUI file separator; rc=&1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /STMC/CR_MSG380 - Error while getting SAPGUI file separator; rc=&1 ?

    The SAP error message /STMC/CR_MSG380 indicates that there is an issue with retrieving the file separator for SAP GUI. This error typically arises in the context of file handling or data transfer operations within SAP systems, particularly when using the SAP GUI.

    Cause:

    The error can be caused by several factors, including:

    1. Configuration Issues: The SAP GUI might not be properly configured, leading to issues in retrieving the file separator.
    2. Missing or Corrupted Files: The necessary files or settings that define the file separator may be missing or corrupted.
    3. User Authorizations: The user may not have the necessary authorizations to access the required settings or files.
    4. System Environment: There may be issues with the system environment, such as incorrect settings in the operating system or network issues.

    Solution:

    To resolve the error, you can try the following steps:

    1. Check SAP GUI Configuration:

      • Ensure that the SAP GUI is correctly installed and configured. You may want to reinstall or update the SAP GUI to the latest version.
    2. Verify User Authorizations:

      • Check if the user has the necessary authorizations to access the required files and settings. You may need to consult with your SAP security team.
    3. Check System Settings:

      • Review the system settings related to file handling. Ensure that the file separator is correctly defined in the system configuration.
    4. Review SAP Notes:

      • Look for relevant SAP Notes that might address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
    5. Consult SAP Support:

      • If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant logs or details about the situation.
    6. Check for Updates:

      • Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve many underlying issues.

    Related Information:

    • SAP Notes: Search for SAP Notes related to /STMC/CR_MSG380 in the SAP Support Portal. This can provide specific guidance or patches related to the error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
    • Documentation: Review the SAP documentation for any specific configuration settings related to file handling and SAP GUI.

    By following these steps, you should be able to identify and resolve the cause of the error message /STMC/CR_MSG380.

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