How To Fix /STMC/CR_MSG379 - Error while getting SAPGUI work directory; rc=&1

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 379

• Message text: Error while getting SAPGUI work directory; rc=&1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG379 - Error while getting SAPGUI work directory; rc=&1 ?

  The SAP error message /STMC/CR_MSG379 indicates that there is an issue with retrieving the SAP GUI work directory. The message includes a return code (rc=&1), which can provide additional context about the nature of the error.
  Cause:
  The error can be caused by several factors, including:
  
  Incorrect Configuration: The SAP GUI might not be properly configured, leading to issues in accessing the work directory.
  Permissions Issues: The user may not have the necessary permissions to access the specified work directory.
  Missing Directories: The work directory specified in the configuration might not exist or may have been deleted.
  Network Issues: If the work directory is located on a network drive, there may be connectivity issues.
  SAP GUI Installation Issues: There could be problems with the installation of the SAP GUI itself.
  
  Solution:
  To resolve the error, you can try the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for the SAP GUI. Ensure that the work directory is correctly specified in the SAP GUI options.
  
  
  
  Permissions:
  
  Check the permissions for the user account. Ensure that the user has read and write access to the specified work directory.
  
  
  
  Directory Existence:
  
  Confirm that the work directory exists. If it does not, create the directory or update the configuration to point to an existing directory.
  
  
  
  Network Connectivity:
  
  If the work directory is on a network drive, ensure that the network connection is stable and that the drive is accessible.
  
  
  
  Reinstall SAP GUI:
  
  If the issue persists, consider reinstalling the SAP GUI to ensure that all components are correctly installed.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  
  
  Related Information:
  
  SAP GUI Settings: You can access the SAP GUI options by navigating to the menu and selecting Options. From there, you can check the settings related to the work directory.
  SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance. They may have additional insights or patches available for your specific version of SAP.
  
  By following these steps, you should be able to diagnose and resolve the error related to the SAP GUI work directory.