How To Fix /STMC/CR_MSG378 - Program error while changing content version '&1'->'&2'; open an incident

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 378

• Message text: Program error while changing content version '&1'->'&2'; open an incident

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG378 - Program error while changing content version '&1'->'&2'; open an incident ?

  The SAP error message /STMC/CR_MSG378 typically indicates a program error that occurs when attempting to change a content version in the SAP system. This error suggests that there is an issue with the underlying program logic or data integrity when trying to perform the operation.
  Cause:
  
  Data Integrity Issues: There may be inconsistencies in the data related to the content version you are trying to change.
  Authorization Problems: The user may not have the necessary permissions to perform the operation.
  System Bugs: There could be a bug in the SAP system or the specific module you are using.
  Configuration Issues: Incorrect configuration settings in the system could lead to this error.
  Locked Objects: The content version or related objects might be locked by another process or user.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to change the content version.
  Review Data: Check the data integrity of the content version and related objects. Look for any inconsistencies or missing data.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
  Reproduce the Error: Try to reproduce the error in a test environment to gather more information about the conditions under which it occurs.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available.
  Contact SAP Support: If the issue persists, open an incident with SAP Support, providing them with detailed information about the error, including the steps to reproduce it, the context in which it occurs, and any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) and ST22 (Dump Analysis).
  SAP Community: Check the SAP Community forums for similar issues and solutions shared by other users.
  Documentation: Review the official SAP documentation for the module you are working with to understand any specific requirements or limitations regarding content version changes.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.