How To Fix STATS033 - User & is locked in client &

SAP Error Message - Details

• Message type: E = Error

• Message class: STATS - Messages for Performance Monitor (STATS)

• Message number: 033

• Message text: User & is locked in client &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STATS033 - User & is locked in client & ?

  The SAP error message STATS033 indicates that a user is locked in a specific client. This typically occurs when a user has exceeded the maximum number of failed login attempts or has been manually locked by an administrator. Here’s a breakdown of the cause, solution, and related information for this error:
  Cause:
  
  Exceeded Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
  Manual Locking: An administrator may have manually locked the user account for security reasons.
  Client-Specific Lock: The lock is specific to a particular client in the SAP system, meaning the user may still be able to log in to other clients if they are not locked there.
  
  Solution:
  To resolve the STATS033 error, follow these steps:
  
  
  Unlock the User:
  
  Log in to the SAP system with an account that has administrative privileges.
  Navigate to transaction code SU01 (User Maintenance).
  Enter the locked user ID and click on the "Display" button.
  If the user is locked, you will see a lock icon. Click on the "Lock/Unlock" button to unlock the user.
  Save the changes.
  
  
  
  Check User Status:
  
  After unlocking, check the user’s status to ensure that they are not locked again due to failed login attempts.
  You can also check the user’s profile and roles to ensure they have the necessary permissions.
  
  
  
  Review Security Policies:
  
  If the user was locked due to failed login attempts, consider reviewing the security policies regarding password attempts and lockout settings.
  You may want to educate users on proper login procedures to avoid future lockouts.
  
  
  
  Reset Password (if necessary):
  
  If the user has forgotten their password, you may need to reset it during the unlocking process.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (for unlocking multiple users)
  SU02: Profile Maintenance (to check user roles and profiles)
  
  
  
  User Locking Policies: Check the system settings for user locking policies, which can be found in transaction RZ10 or through the profile parameters.
  
  
  Audit Logs: Review audit logs to determine why the user was locked, which can help in preventing future occurrences.
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to user management and locking mechanisms.
  
  
  By following these steps, you should be able to resolve the STATS033 error and prevent it from occurring in the future.