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How To Fix STATS032 - User & is locked in at least one client of system &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: STATS - Messages for Performance Monitor (STATS)

  • Message number: 032

  • Message text: User & is locked in at least one client of system &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message STATS032 - User & is locked in at least one client of system & ?

    The SAP error message STATS032 indicates that a user is locked in at least one client of the SAP system. This typically occurs when a user has exceeded the maximum number of login attempts or has been manually locked by an administrator. Here’s a breakdown of the cause, solution, and related information for this error:

    Cause:

    1. Excessive Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
    2. Manual Locking: An administrator may have manually locked the user account for security reasons.
    3. Client-Specific Lock: The user may be locked in a specific client (e.g., Development, Quality Assurance, Production) rather than across all clients.

    Solution:

    1. Unlock the User Account:

      • Using SU01: An administrator can unlock the user account by following these steps:
        1. Go to transaction code SU01.
        2. Enter the username and click on the "Display" button.
        3. If the user is locked, you will see a lock icon. Click on the "Unlock" button.
        4. Save the changes.
    2. Check User Lock Status:

      • You can check the lock status of the user in transaction SU01 or by using transaction SU10 for mass user management.
    3. Review Security Policies:

      • Review the security policies regarding user lockouts to ensure they are appropriate for your organization’s needs.
    4. User Communication:

      • Inform the user about the lockout and ensure they are aware of the correct login credentials.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • SUIM: User Information System (to check user authorizations and roles)
    • User Lock Duration: Depending on the system settings, a user may be automatically unlocked after a certain period or may require manual intervention.

    • Audit Logs: Check the audit logs to see the reason for the lockout, which can help in preventing future occurrences.

    • SAP Notes: You may want to check SAP Notes for any specific patches or updates related to user management and security.

    • Client-Specific Settings: Remember that user locks can be client-specific, so ensure you check the relevant client where the user is experiencing issues.

    By following these steps, you should be able to resolve the STATS032 error and unlock the user account effectively.

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