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How To Fix STATS031 - User & does not exist in client &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: STATS - Messages for Performance Monitor (STATS)

  • Message number: 031

  • Message text: User & does not exist in client &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message STATS031 - User & does not exist in client & ?

    The SAP error message STATS031 indicates that a user does not exist in the specified client. This error typically occurs when you are trying to access or perform operations related to a user account that is not recognized in the current client environment.

    Cause:

    1. User Not Created: The user account you are trying to reference has not been created in the specified client.
    2. Client-Specific User: Users in SAP can be client-specific, meaning they exist only in certain clients. If you are trying to access a user in a different client, you will encounter this error.
    3. Incorrect Client: You may be logged into the wrong client or have specified the wrong client number in your transaction.
    4. User Deletion: The user may have been deleted or locked in the specified client.

    Solution:

    1. Check User Existence:

      • Use transaction code SU01 to check if the user exists in the specified client. Enter the user ID and see if it is found.
    2. Create User:

      • If the user does not exist, you can create it using transaction code SU01. Make sure to enter the correct client number when creating the user.
    3. Verify Client:

      • Ensure that you are logged into the correct client. You can check the client number in the SAP GUI status bar or by using the transaction code SCC4 to view client settings.
    4. User Lock/Deletion:

      • If the user exists but is locked or deleted, you may need to unlock the user or restore it if it was deleted. This can also be done through transaction code SU01.
    5. Authorization Issues:

      • Ensure that you have the necessary authorizations to view or manage users in the specified client.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SCC4: Client Administration
      • SU10: Mass User Maintenance (if you need to manage multiple users)
    • SAP Notes: Check SAP Notes for any specific issues or patches related to user management and error STATS031.

    • Documentation: Refer to SAP Help documentation for user management and client administration for more detailed procedures and best practices.

    By following these steps, you should be able to resolve the STATS031 error and manage user accounts effectively in your SAP environment.

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