How To Fix ST699 - This is a customer system - maintenance is only possible in an SAP system

ST699 - Overview

• Message type: E = Error

• Message class: ST - Terminology Database

• Message number: 699

• Message text: This is a customer system - maintenance is only possible in an SAP system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ST699 - This is a customer system - maintenance is only possible in an SAP system ?

  The SAP error message ST699 indicates that maintenance activities are restricted in a customer system. This typically occurs when the system is in a state that does not allow for certain operations, such as maintenance or configuration changes. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  System Status: The system may be in a non-modifiable state, such as being in a production environment where changes are restricted.
  Client Settings: The client may be set to "not modifiable" or "not changeable," which prevents any maintenance activities.
  Transport Layer: The transport layer settings may restrict changes to certain clients or systems.
  User Authorizations: The user attempting to perform the maintenance may not have the necessary authorizations to make changes in the system.
  
  Solutions:
  
  
  Check System Status:
  
  Verify if the system is in a production state. If it is, consider whether maintenance is necessary and if it can be performed during a scheduled downtime.
  
  
  
  Client Settings:
  
  Check the client