How To Fix SSP_GENERAL040 - The document / old version no longer exists

SAP Error Message - Details

• Message type: E = Error

• Message class: SSP_GENERAL - SRM: General SP's

• Message number: 040

• Message text: The document / old version no longer exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SSP_GENERAL040 - The document / old version no longer exists ?

  The SAP error message SSP_GENERAL040, which states "The document / old version no longer exists," typically occurs in the context of document management or when dealing with versioned documents in SAP systems. This error indicates that the system is trying to access a document or a specific version of a document that has either been deleted or is no longer available in the system.
  Causes:
  
  Document Deletion: The document or its specific version may have been deleted from the system.
  Versioning Issues: The system may be trying to access an outdated version of a document that has been superseded by a newer version.
  Authorization Issues: The user may not have the necessary permissions to view the document or its versions.
  Data Consistency Issues: There may be inconsistencies in the database or document management system that prevent access to the document.
  Incorrect Document Reference: The document ID or version number being referenced may be incorrect or mistyped.
  
  Solutions:
  
  Check Document Existence: Verify if the document still exists in the system. You can do this by searching for the document using its ID or description in the relevant SAP transaction (e.g., transaction OAWD for document management).
  Review Document Versions: If the document has multiple versions, check if the version you are trying to access is still available. You can do this by looking at the version history of the document.
  Permissions Check: Ensure that the user has the necessary permissions to access the document. This may involve checking user roles and authorizations in the SAP system.
  Consult with IT Support: If the document should exist but cannot be found, consult with your IT support team to check for any data consistency issues or to restore the document if it was deleted.
  Correct Document Reference: Double-check the document ID or version number being used to ensure it is correct.
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for more details on document management and version control.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAWD (Document Management), OAC0 (Document Info Record), and others that may help in managing documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support for further assistance.