How To Fix SSP_GENERAL020 - Error when getting document attributes

SSP_GENERAL020 - Overview

• Message type: E = Error

• Message class: SSP_GENERAL - SRM: General SP's

• Message number: 020

• Message text: Error when getting document attributes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SSP_GENERAL020 - Error when getting document attributes ?

  The SAP error message SSP_GENERAL020 typically indicates an issue when the system is trying to retrieve document attributes, often related to the SAP Document Management System (DMS) or similar functionalities. This error can arise due to various reasons, including configuration issues, missing data, or system inconsistencies.
  Possible Causes:
  
  Missing Document Attributes: The document you are trying to access may not have the required attributes set up in the system.
  Authorization Issues: The user may not have the necessary permissions to access the document or its attributes.
  Configuration Errors: There may be issues with the configuration of the DMS or the specific document type.
  Data Inconsistencies: There could be inconsistencies in the database or issues with the document's metadata.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Document Attributes: Verify that the document in question has all the necessary attributes defined. You can