How To Fix /SSB/CORE696 - Import for Story &1 failed due to HTTP communication error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 696

• Message text: Import for Story &1 failed due to HTTP communication error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE696 - Import for Story &1 failed due to HTTP communication error ?

  The SAP error message /SSB/CORE696 Import for Story &1 failed due to HTTP communication error typically indicates that there was an issue with the HTTP communication when trying to import a story in SAP Analytics Cloud (SAC) or a related SAP application. This error can arise from various causes, and here are some common reasons, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the client and the SAP server.
  Server Configuration: The server may not be configured correctly to handle HTTP requests.
  Timeouts: The request may be timing out due to long processing times or server overload.
  Authentication Issues: There may be problems with user authentication or authorization.
  Incorrect URL: The URL used for the HTTP request may be incorrect or outdated.
  Firewall or Proxy Settings: Firewalls or proxy settings may be blocking the HTTP requests.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is a stable network connection between the client and the SAP server. You can try pinging the server or accessing other services to confirm connectivity.
  Review Server Logs: Check the server logs for any error messages or warnings that could provide more context about the failure.
  Increase Timeout Settings: If the operation is taking too long, consider increasing the timeout settings in the server configuration.
  Verify Authentication: Ensure that the user has the necessary permissions to perform the import operation and that the authentication credentials are correct.
  Check URL: Verify that the URL used for the import is correct and accessible.
  Firewall/Proxy Configuration: If applicable, check the firewall and proxy settings to ensure that they are not blocking the HTTP requests.
  Retry the Operation: Sometimes, simply retrying the operation can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific application you are using (e.g., SAP Analytics Cloud) for any known issues or configuration guidelines.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.