How To Fix /SSB/CORE695 - Export for Story &1 failed due to HTTP communication error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 695

• Message text: Export for Story &1 failed due to HTTP communication error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE695 - Export for Story &1 failed due to HTTP communication error ?

  The SAP error message /SSB/CORE695 Export for Story &1 failed due to HTTP communication error typically indicates that there was an issue with the HTTP communication when trying to export a story in SAP Analytics Cloud (SAC) or SAP BusinessObjects. This error can arise from various causes, and here are some common reasons along with potential solutions:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the client or between the SAP system and the server hosting the story.
  Timeouts: The request may be timing out due to long processing times or server overload.
  Configuration Issues: Incorrect configuration settings in the SAP system or the web server could lead to communication errors.
  Authorization Issues: The user may not have the necessary permissions to perform the export operation.
  Server Errors: The server hosting the story may be down or experiencing issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues. You can test connectivity by pinging the server or checking other network services.
  Increase Timeout Settings: If the operation is timing out, consider increasing the timeout settings in the SAP system or the web server configuration.
  Review Configuration Settings: Check the configuration settings for the SAP system and the web server to ensure they are correctly set up for HTTP communication.
  Verify User Permissions: Ensure that the user attempting to export the story has the necessary permissions and roles assigned in the SAP system.
  Check Server Status: Verify that the server hosting the story is up and running without any issues. Check logs for any errors that might indicate server problems.
  Retry the Operation: Sometimes, simply retrying the operation after a brief wait can resolve transient issues.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that might address this specific error message. SAP frequently updates its knowledge base with solutions to known issues.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Documentation: Refer to the official SAP documentation for guidance on exporting stories and troubleshooting HTTP communication errors.
  
  By following these steps, you should be able to identify and resolve the issue causing the HTTP communication error when exporting a story in SAP.