How To Fix /SSB/CORE697 - Setting permissions for Story &1 failed due to HTTP communication error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 697

• Message text: Setting permissions for Story &1 failed due to HTTP communication error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE697 - Setting permissions for Story &1 failed due to HTTP communication error ?

  The SAP error message /SSB/CORE697 Setting permissions for Story &1 failed due to HTTP communication error typically indicates that there was an issue with the HTTP communication when trying to set permissions for a specific story in SAP Analytics Cloud (SAC) or a related SAP application. This error can arise due to various reasons, including network issues, server configuration problems, or issues with the SAP system itself.
  Causes:
  
  Network Issues: There may be connectivity problems between the client and the SAP server, such as firewall restrictions or network outages.
  Server Configuration: The server may not be configured correctly to handle HTTP requests, or there may be issues with the web services.
  Authorization Issues: The user may not have the necessary permissions to perform the action, leading to a failure in setting permissions.
  Service Unavailability: The service that handles permission settings may be down or not responding.
  Timeouts: The request may be timing out due to long processing times or server overload.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues preventing communication with the SAP server. You can test connectivity using tools like ping or traceroute.
  Review Server Logs: Check the server logs for any errors or warnings that might provide more context about the HTTP communication error.
  Verify User Permissions: Ensure that the user attempting to set permissions has the necessary roles and authorizations to perform this action.
  Restart Services: If the service responsible for handling permissions is down, restarting it may resolve the issue.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the server configuration.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for Analytics Cloud or the specific module you are working with to understand the expected behavior and configuration settings.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the HTTP communication error related to setting permissions for the story in SAP.