How To Fix SRV023 - Outline level &1 (&2) with parent (&3) not unique

SRV023 - Overview

• Message type: E = Error

• Message class: SRV - Service specific messages

• Message number: 023

• Message text: Outline level &1 (&2) with parent (&3) not unique

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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SRV023 - Details

• The SAP error message SRV023 indicates that there is a problem with the outline structure in a service-related context, typically within the context of service management or project management. The message states that the outline level specified is not unique for the given parent, which means that there are multiple entries with the same outline level under the same parent node.
  
  Cause:
  
  Duplicate Outline Levels: The most common cause of this error is that there are multiple entries (e.g., service items, project tasks) that have the same outline level under the same parent. This can happen due to incorrect data entry or system configuration.
  Data Migration Issues: If data has been migrated from another system or if there have been bulk uploads, it is possible that duplicates were introduced.
  Configuration Errors: Incorrect configuration in the service or project structure can lead to non-unique outline levels.
  
  
  Solution:
  
  Check for Duplicates: Review the entries under the specified parent