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How To Fix SRTWEB800 - You are not authorized to use this program!


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRTWEB - Messages for Web Administration UI

  • Message number: 800

  • Message text: You are not authorized to use this program!

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRTWEB800 - You are not authorized to use this program! ?

    The SAP error message SRTWEB800 ("You are not authorized to use this program!") typically indicates that the user does not have the necessary authorizations to access a specific program or transaction in the SAP system. This error is often encountered when trying to access web services or specific functionalities related to SAP's web service runtime (SRT).

    Causes:

    1. Missing Authorizations: The user does not have the required roles or authorizations assigned to access the program or transaction.
    2. Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific program.
    3. User Profile Issues: The user profile may not be correctly set up, or the user may not be assigned to the correct organizational units.
    4. Program Restrictions: The program may have specific restrictions based on user groups or other criteria.

    Solutions:

    1. Check User Authorizations:

      • Use transaction SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what is missing.
      • Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
    2. Assign Necessary Roles:

      • If the user lacks the required roles, work with your SAP security team to assign the appropriate roles that include access to the program in question.
      • Ensure that the roles are properly configured to include the necessary authorizations.
    3. Review Authorization Objects:

      • Check the relevant authorization objects associated with the program. This can be done in transaction SU21 (Authorization Object Maintenance).
      • Ensure that the user has the necessary values for these authorization objects.
    4. Consult with Security Team:

      • If you are not able to resolve the issue, consult with your SAP security team or basis team. They can help analyze the authorization issues and make necessary adjustments.
    5. Testing:

      • After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
      • Test the access again to confirm that the issue is resolved.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SU53: Display Authorization Check
      • SU21: Authorization Object Maintenance
    • Documentation: Refer to SAP Help documentation for detailed information on authorization concepts and best practices.

    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the SRTWEB800 error.

    By following these steps, you should be able to identify and resolve the authorization issue causing the SRTWEB800 error in your SAP system.

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