How To Fix SRTWEB180 - This is a multi tenant system, but not a system client!

SAP Error Message - Details

• Message type: E = Error

• Message class: SRTWEB - Messages for Web Administration UI

• Message number: 180

• Message text: This is a multi tenant system, but not a system client!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRTWEB180 - This is a multi tenant system, but not a system client! ?

  The SAP error message SRTWEB180 indicates that there is an issue related to the configuration of a multi-tenant system, specifically that the system is not recognized as a "system client." This error typically arises in the context of SAP Process Orchestration (PO) or SAP Cloud Platform Integration (CPI) when dealing with web service configurations.
  Cause:
  
  Multi-Tenant Configuration: The system is set up as a multi-tenant environment, but the specific client you are trying to access or configure is not recognized as a valid system client.
  Incorrect System Configuration: The system might not be properly configured to handle multi-tenancy, or the client settings may not be correctly defined.
  Missing or Incorrect Client Settings: The client settings in the SAP system may be missing or incorrectly configured, leading to the inability to identify the client as a valid tenant.
  
  Solution:
  
  
  Check System Configuration:
  
  Ensure that the system is correctly configured for multi-tenancy. This includes verifying that the necessary settings for multi-tenancy are enabled in the system.
  Review the configuration settings in transaction SICF (Internet Communication Framework) to ensure that the services are correctly set up.
  
  
  
  Verify Client Settings:
  
  Go to transaction SCC4 to check the client settings. Ensure that the client you are trying to access is set up correctly and is marked as a valid client for multi-tenant operations.
  Make sure that the client is not set to "not modifiable" or "not usable."
  
  
  
  Check Web Service Configuration:
  
  If you are working with web services, ensure that the web service is correctly configured in the SOAMANAGER transaction. Check the service binding and ensure that the correct client is being used.
  
  
  
  Review Authorization:
  
  Ensure that the user has the necessary authorizations to access the multi-tenant services. Lack of proper authorization can sometimes lead to such errors.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that need to be applied.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above configurations, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Multi-Tenant Architecture: Understanding how multi-tenancy works in SAP systems can help in troubleshooting issues related to client configurations.
  SAP Documentation: Refer to the official SAP documentation for guidance on configuring multi-tenant systems and web services.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the SRTWEB180 error message.