How To Fix SRT_ADMIN001 - WSRM event handler is active

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

• Message number: 001

• Message text: WSRM event handler is active

What causes this issue?

The event handler for Web Service Reliable Messaging (WSRM) required for
the full processing of a Web service sequence is active.

System Response

No action required; this message is for information purposes only.

How to fix this error?

No action required.

Procedure for System Administrators

No action required.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_ADMIN001 - WSRM event handler is active ?

  The SAP error message SRT_ADMIN001 indicates that the Web Services Reliable Messaging (WSRM) event handler is currently active. This message typically arises in the context of SAP's integration with web services, particularly when dealing with reliable messaging scenarios.
  Cause:
  The error message can occur due to several reasons:
  
  Active Event Handler: The WSRM event handler is designed to manage reliable messaging scenarios. If it is active, it may indicate that there are ongoing processes or transactions that are being managed by this handler.
  Configuration Issues: There may be misconfigurations in the WSRM settings or in the web service configuration that are causing the event handler to remain active.
  System Performance: If the system is under heavy load or if there are network issues, the event handler may not be able to complete its tasks, leading to this message.
  
  Solution:
  To resolve the SRT_ADMIN001 error, you can take the following steps:
  
  
  Check Event Handler Status:
  
  Go to the SAP transaction SRT_ADMIN and check the status of the WSRM event handler. If it is active, you may need to investigate why it is not completing its tasks.
  
  
  
  Review Logs:
  
  Check the logs for any errors or warnings that may provide more context about why the event handler is active. Look for any related messages in the application logs (transaction SLG1).
  
  
  
  Configuration Review:
  
  Review the configuration settings for WSRM in the SAP system. Ensure that all necessary parameters are correctly set and that the web service endpoints are properly configured.
  
  
  
  Restart the Event Handler:
  
  If necessary, you can try to restart the WSRM event handler. This can sometimes resolve issues where the handler is stuck in an active state.
  
  
  
  System Performance:
  
  Monitor the system performance and network connectivity. If the system is under heavy load, consider optimizing performance or scaling resources.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to WSRM and the specific error message for additional troubleshooting steps or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  WSRM: Web Services Reliable Messaging is a protocol that allows messages to be sent reliably between distributed applications. It ensures that messages are delivered in the correct order and that they are not lost in transit.
  SRT_ADMIN Transaction: This transaction is used to manage and monitor the SAP Web Services Runtime (SRT) and its components, including WSRM.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to WSRM and the SRT_ADMIN001 error.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SRT_ADMIN001 error message.