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How To Fix SRT_ADMIN002 - WSRM event handler is not active


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_ADMIN - Administration Messages for SOAP Runtime

  • Message number: 002

  • Message text: WSRM event handler is not active

  • Show details Hide details
  • The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    What causes this issue?

    The event handler for Web Service Reliable Messaging (WSRM) is required
    for the full processing of an asynchronous Web service sequence. This
    service is not active. This situation can cause messages to be sent
    incompletely. Note that you may see this error message in the first few
    minutes after a system start without there actually being an error. The
    service is usually activated about 10 minutes after the system start, at
    the latest.

    System Response

    Uses AUTOABAP to start the WSRM event handler.

    How to fix this error?

    Contact your system administrator and give him or her the number of the
    error message.

    Procedure for System Administrators

    If the system is installed and configured correctly, the WSRM event
    handler is started by AUTOABAP. An inactive event handler can be caused
    by the following:
    Check whether the report SAPMSSY6 includes the line "perform
    submit_report using 'TASK_SYSTEM_START' 30 240". If not, the software
    version is not up-to-date. Contact SAP Support.
    Check whether any ABAP runtime errors exist for user SAPSYS (transaction
    ST22). (The runtime error CALL_FUNCTION_REMOTE_ERROR is raised by the
    program RSWSRMEH.)
    Activate the WSRM event handler manually. To do this, use transaction
    SA38 to run the report TASK_SYSTEM_START. Then run the report
    SRT_ADMIN_CHECK and check whether the event handler has been started.
    These actions provide only a temporary solution to the problem. Check
    whether the event handler starts automatically the next time you start
    the system.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_ADMIN002 - WSRM event handler is not active ?

    The SAP error message SRT_ADMIN002 indicates that the Web Services Reliable Messaging (WSRM) event handler is not active. This error typically occurs in the context of SAP systems that are using web services for communication, particularly when reliable messaging is required.

    Cause:

    The primary cause of this error is that the WSRM event handler, which is responsible for managing reliable messaging events, is not activated in the SAP system. This can happen due to various reasons, such as:

    1. Configuration Issues: The WSRM event handler may not have been properly configured or activated during the setup of the web services.
    2. System Updates: Changes or updates to the system may have inadvertently disabled the event handler.
    3. Transport Issues: If the system is part of a landscape with multiple systems, the event handler may not be active in the target system after a transport.

    Solution:

    To resolve the SRT_ADMIN002 error, you need to activate the WSRM event handler. Here are the steps to do this:

    1. Access the SAP GUI: Log in to your SAP system using the SAP GUI.

    2. Navigate to the WSRM Configuration:

      • Go to transaction code SRT_ADMIN.
      • In the SRT Administration screen, look for the section related to WSRM.
    3. Activate the WSRM Event Handler:

      • Find the option to activate the WSRM event handler. This may be labeled as "Activate WSRM Event Handler" or similar.
      • Follow the prompts to activate the handler.
    4. Check the Status: After activation, check the status of the WSRM event handler to ensure it is now active.

    5. Test the Configuration: Once activated, perform a test to ensure that the web services are functioning correctly and that the error no longer appears.

    Related Information:

    • Documentation: Refer to the official SAP documentation for WSRM configuration and administration for detailed steps and best practices.
    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to the WSRM event handler.
    • Support: If the issue persists after activation, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to resolve the SRT_ADMIN002 error and ensure that the WSRM event handler is functioning correctly in your SAP system.

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