How To Fix SRT_WSP2072 - Failed to switch ICF users in SAP-client &1. &2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 072

• Message text: Failed to switch ICF users in SAP-client &1. &2&3&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2072 - Failed to switch ICF users in SAP-client &1. &2&3&4 ?

  The SAP error message SRT_WSP2072, which indicates a failure to switch ICF (Internet Communication Framework) users in a specific SAP client, can arise due to several reasons. Below are the potential causes, solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user attempting to switch may not have the necessary authorizations to perform the action.
  ICF Configuration: There may be issues with the ICF service configuration or the service may not be activated.
  Client-Specific Settings: The error may occur if there are specific settings or restrictions in the SAP client that prevent user switching.
  User Locking: The user account may be locked or inactive, preventing the switch.
  Network Issues: Connectivity problems between the application server and the client can also lead to this error.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to switch users. You can check this in transaction SU53 (Authorization Check) after the error occurs.
  Review the roles and profiles assigned to the user.
  
  
  
  Verify ICF Service:
  
  Go to transaction SICF and check if the relevant ICF service is activated. If it is not, activate it.
  Ensure that the service is correctly configured and does not have any restrictions.
  
  
  
  Client Settings:
  
  Check the client settings in transaction SCC4 to ensure that there are no restrictions on user switching.
  Ensure that the client is not in a restricted state (e.g., maintenance mode).
  
  
  
  User Status:
  
  Check the status of the user account in transaction SU01. Ensure that the user is not locked or inactive.
  If the user is locked, unlock the account.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues affecting the connection between the SAP application server and the client.
  Check for any firewall or proxy settings that may be interfering with the connection.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation regarding ICF and user management for more detailed information on configuration and troubleshooting.
  Community Forums: Consider checking SAP Community forums or other online resources where similar issues may have been discussed.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.