How To Fix SRT_WSP2071 - Internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 071

• Message text: Internal error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2071 - Internal error occurred ?

  The SAP error message SRT_WSP2071, which indicates that an internal error has occurred, is typically associated with issues in the SAP Process Integration (PI) or SAP Process Orchestration (PO) environments. This error can arise from various underlying causes, including configuration issues, connectivity problems, or issues with the web service itself.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the web service configuration or in the integration scenario can lead to this error.
  Service Endpoint Problems: The endpoint for the web service may be incorrect or unreachable.
  Network Issues: Network connectivity problems between the SAP system and the external service can trigger this error.
  Authorization Issues: Insufficient permissions for the user or service account trying to access the web service.
  Data Format Issues: The data being sent or received may not conform to the expected format, leading to processing errors.
  System Resource Limitations: Insufficient memory or processing power on the SAP server can cause internal errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the web service in the SAP system. Ensure that all parameters are correctly set.
  Validate Endpoints: Verify that the service endpoint is correct and accessible. You can test the endpoint using tools like Postman or SOAP UI.
  Network Diagnostics: Check for any network issues that might be affecting connectivity. This can include firewall settings, proxy configurations, or DNS issues.
  Review Logs: Look at the SAP application logs (transaction SLG1) and the PI/PO logs for more detailed error messages that can provide insights into the root cause.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to access the web service.
  Data Validation: Validate the data being sent to ensure it meets the expected schema and format.
  Monitor System Resources: Check the system's performance metrics to ensure that it has adequate resources available. If necessary, consider scaling up the resources.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for Process Integration and Orchestration for best practices and troubleshooting steps.
  Community Forums: Engage with the SAP Community or other forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance, providing them with detailed logs and error messages to facilitate troubleshooting.