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How To Fix SRT_REG023 - Check results not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_REG - SRT Registry

  • Message number: 023

  • Message text: Check results not available

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_REG023 - Check results not available ?

    The SAP error message SRT_REG023: Check results not available typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with the registration of services or when the system is unable to retrieve the expected results from a service registry.

    Causes:

    1. Service Not Registered: The service you are trying to access may not be registered in the service registry.
    2. Network Issues: There may be network connectivity issues preventing access to the service registry.
    3. Configuration Errors: Incorrect configuration settings in the service registry or in the service consumer can lead to this error.
    4. Authorization Issues: The user or service account may not have the necessary permissions to access the service registry.
    5. Service Registry Down: The service registry itself may be down or experiencing issues.

    Solutions:

    1. Check Service Registration:

      • Verify that the service you are trying to access is correctly registered in the service registry. You can do this by checking the service registry configuration in the SAP system.
    2. Network Connectivity:

      • Ensure that there are no network issues preventing access to the service registry. You can test connectivity using tools like ping or telnet to the service registry endpoint.
    3. Review Configuration:

      • Check the configuration settings in both the service provider and consumer systems. Ensure that the endpoint URLs, authentication methods, and other settings are correctly configured.
    4. Authorization Check:

      • Verify that the user or service account has the necessary permissions to access the service registry. You may need to adjust roles and authorizations in the SAP system.
    5. Service Registry Status:

      • Check the status of the service registry. If it is down, you may need to restart it or resolve any underlying issues.
    6. Logs and Traces:

      • Review the logs and traces in the SAP system for more detailed error messages that can provide additional context about the issue.
    7. Consult Documentation:

      • Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message SRT_REG023.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on service registration and troubleshooting in SAP PI/PO.

    By following these steps, you should be able to identify and resolve the issue causing the SRT_REG023 error message.

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