How To Fix SRT_MONI_STEPS016 - Error when reading from database

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONI_STEPS - Message Class for SOAP Runtime Steps

• Message number: 016

• Message text: Error when reading from database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONI_STEPS016 - Error when reading from database ?

  The SAP error message SRT_MONI_STEPS016 typically indicates an issue related to reading data from the database in the context of SAP's Service Registry and Monitoring (SRT). This error can occur in various scenarios, particularly when dealing with web services or when the system is trying to access or log information from the database.
  Possible Causes:
  
  Database Connectivity Issues: There may be a problem with the connection to the database, such as network issues, database server downtime, or incorrect connection parameters.
  Database Locking: The database table being accessed might be locked by another transaction, preventing the read operation from completing.
  Insufficient Authorizations: The user or service account may not have the necessary permissions to read from the database.
  Corrupted Data: There could be corruption in the database that is preventing the read operation from succeeding.
  Configuration Issues: Incorrect configuration settings in the SAP system or the database connection settings could lead to this error.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Check network connectivity between the SAP application server and the database server.
  Ensure that the database connection parameters (hostname, port, username, password) are correct.
  
  
  
  Review Database Locks:
  
  Use database management tools to check for any locks on the tables being accessed.
  If locks are found, determine the cause and resolve them, possibly by terminating the blocking session.
  
  
  
  Verify Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to access the database tables.
  Review the roles and permissions assigned to the user.
  
  
  
  Check for Data Corruption:
  
  Run database integrity checks to identify and fix any corruption issues.
  If corruption is found, restore from a backup if necessary.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system related to database connections.
  Ensure that the settings are aligned with the database requirements.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to gather more information about the error.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Monitoring Tools: Utilize SAP monitoring tools to track the performance and health of the database and the application server.
  
  By following these steps, you should be able to diagnose and resolve the SRT_MONI_STEPS016 error effectively.