How To Fix SRT_MONI_STEPS014 - Error when receiving HTTP call

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONI_STEPS - Message Class for SOAP Runtime Steps

• Message number: 014

• Message text: Error when receiving HTTP call

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONI_STEPS014 - Error when receiving HTTP call ?

  The SAP error message SRT_MONI_STEPS014 typically occurs in the context of SAP's web services and is related to issues with receiving HTTP calls. This error can arise in various scenarios, particularly when using SAP Process Integration (PI) or SAP Process Orchestration (PO) for handling web service calls.
  Cause
  The error can be caused by several factors, including:
  
  Network Issues: Problems with the network connection between the client and the SAP system can lead to failed HTTP calls.
  Service Configuration: Incorrect configuration of the web service or the service endpoint in the SAP system can result in this error.
  Authentication Issues: If the HTTP call requires authentication and the credentials are incorrect or missing, the call may fail.
  Timeouts: If the HTTP call takes too long to respond, it may time out, leading to this error.
  Message Format: The format of the incoming message may not match the expected format, causing the processing to fail.
  Service Availability: The target service may be down or not available, leading to an inability to process the request.
  
  Solution
  To resolve the SRT_MONI_STEPS014 error, you can take the following steps:
  
  
  Check Network Connectivity: Ensure that there are no network issues between the client and the SAP system. You can use tools like ping or traceroute to diagnose connectivity problems.
  
  
  Review Service Configuration: Verify that the web service is correctly configured in the SAP system. Check the service endpoint, WSDL, and any relevant settings in the SAP PI/PO configuration.
  
  
  Authentication: Ensure that the correct authentication method is being used and that the credentials provided in the HTTP call are valid.
  
  
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the HTTP call in the SAP system.
  
  
  Validate Message Format: Check the format of the incoming message to ensure it matches the expected structure. Use tools like SOAP UI to test the web service with sample requests.
  
  
  Check Service Availability: Ensure that the target service is up and running. You can do this by trying to access the service directly through a web browser or a tool like Postman.
  
  
  Review Logs: Check the SAP application logs (transaction SLG1) and the SRT Monitor (transaction SRT_MONI) for more detailed error messages that can provide additional context about the failure.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or patches.
  
  
  Related Information
  
  SRT Monitor: Use transaction SRT_MONI to monitor web service calls and view detailed logs and error messages.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to SRT_MONI_STEPS014.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SRT_MONI_STEPS014 error effectively.