How To Fix SRT_MONI_STEPS017 - Error in SOAP message persistence

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONI_STEPS - Message Class for SOAP Runtime Steps

• Message number: 017

• Message text: Error in SOAP message persistence

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONI_STEPS017 - Error in SOAP message persistence ?

  The SAP error message SRT_MONI_STEPS017 indicates that there is an issue with the persistence of a SOAP message in the SAP system. This error typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with web services and SOAP messages.
  Cause
  The error can be caused by several factors, including:
  
  Database Issues: Problems with the database where the SOAP messages are being stored, such as connectivity issues, database locks, or insufficient space.
  Configuration Errors: Incorrect configuration settings in the SAP PI/PO system that affect message processing or persistence.
  Message Size: The SOAP message may exceed the maximum size limit configured in the system.
  Transport Layer Issues: Problems in the transport layer that prevent the message from being properly persisted.
  System Performance: High load on the system can lead to timeouts or failures in message processing.
  
  Solution
  To resolve the SRT_MONI_STEPS017 error, you can take the following steps:
  
  
  Check Database Connectivity: Ensure that the database is up and running, and that there are no connectivity issues. Check for any locks or performance issues in the database.
  
  
  Review Configuration Settings: Verify the configuration settings in the Integration Directory and the Enterprise Services Repository. Ensure that the SOAP adapter and related settings are correctly configured.
  
  
  Monitor Message Size: Check the size of the SOAP message being processed. If it exceeds the configured limits, consider increasing the limits or optimizing the message size.
  
  
  Check System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Performance Tuning: If the system is under heavy load, consider optimizing performance by tuning the system parameters or scaling resources.
  
  
  Retry Mechanism: Implement a retry mechanism for message processing if the error is transient.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information
  
  Transaction SRT_MONI: Use this transaction to monitor SOAP messages and view detailed logs related to message processing.
  SAP PI/PO Documentation: Refer to the official SAP documentation for guidance on configuring and troubleshooting SOAP messages in SAP PI/PO.
  Performance Monitoring Tools: Utilize SAP's performance monitoring tools to analyze system performance and identify bottlenecks.
  
  By following these steps, you should be able to diagnose and resolve the SRT_MONI_STEPS017 error effectively.