How To Fix SRT_LOG016 - User Account '&1' removed

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_LOG - The new configuration log message class for SOAP Runtime

• Message number: 016

• Message text: User Account '&1' removed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_LOG016 - User Account '&1' removed ?

  The SAP error message SRT_LOG016 indicates that a user account has been removed from the system. This message is typically related to the SAP Web Services framework, particularly when dealing with service-oriented architecture (SOA) and web service communication.
  Cause:
  The error can occur due to several reasons:
  
  User Deactivation: The user account specified in the error message has been deactivated or deleted in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the web service.
  Configuration Changes: Changes in the configuration of the web service or the user management settings may lead to this error.
  System Updates: After a system update or migration, user accounts may be affected, leading to this error.
  
  Solution:
  To resolve the SRT_LOG016 error, you can take the following steps:
  
  
  Check User Status:
  
  Go to transaction code SU01 (User Maintenance) and check if the user account specified in the error message exists and is active.
  If the user is inactive, you can reactivate it.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the web service. You can check this in transaction code PFCG (Role Maintenance) to see if the user is assigned the correct roles.
  
  
  
  Check Web Service Configuration:
  
  Review the configuration of the web service in transaction SOAMANAGER. Ensure that the user is correctly configured to access the service.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Recreate User:
  
  If the user account has been deleted and cannot be reactivated, you may need to recreate the user account with the same credentials and authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SOAMANAGER: Web Service Management
  SLG1: Application Log
  
  
  
  SAP Notes: Check for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  User Management: Familiarize yourself with user management best practices in SAP to prevent similar issues in the future.
  
  
  By following these steps, you should be able to identify the cause of the SRT_LOG016 error and implement a solution to resolve it.