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How To Fix SRT_LOG017 - User Account '&1' type '&2' assigned to provider application '&3'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_LOG - The new configuration log message class for SOAP Runtime

  • Message number: 017

  • Message text: User Account '&1' type '&2' assigned to provider application '&3'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_LOG017 - User Account '&1' type '&2' assigned to provider application '&3' ?

    The SAP error message SRT_LOG017 typically indicates an issue related to the configuration of a user account that is assigned to a provider application in the context of SAP's web services or integration scenarios. This error can arise in various situations, particularly when dealing with SAP Process Integration (PI) or SAP Process Orchestration (PO).

    Cause:

    The error message SRT_LOG017 can be caused by several factors, including:

    1. Incorrect User Account Configuration: The user account specified in the error message may not be correctly configured or may not have the necessary authorizations to access the provider application.

    2. User Type Mismatch: The user type (e.g., dialog user, service user) may not be appropriate for the context in which it is being used.

    3. Provider Application Issues: The provider application itself may not be correctly set up or may be experiencing issues that prevent it from processing requests.

    4. Missing or Incorrect Role Assignments: The user account may not have the required roles assigned to it, which are necessary for accessing the provider application.

    Solution:

    To resolve the SRT_LOG017 error, you can take the following steps:

    1. Check User Account Configuration:

      • Verify that the user account specified in the error message is correctly configured in the SAP system.
      • Ensure that the user account is active and not locked.
    2. Review User Type:

      • Confirm that the user type is appropriate for the integration scenario. For example, if a service user is required, ensure that the user account is set up as a service user.
    3. Verify Authorizations:

      • Check the authorization roles assigned to the user account. Ensure that the user has the necessary permissions to access the provider application.
      • Use transaction code SU01 to review and modify user roles if necessary.
    4. Check Provider Application Configuration:

      • Ensure that the provider application is correctly configured and operational. This may involve checking the service endpoint, connection settings, and any relevant logs for errors.
    5. Review Integration Configuration:

      • If applicable, review the integration configuration in SAP PI/PO to ensure that the user account is correctly referenced and that all necessary settings are in place.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes or documentation that may provide additional insights or specific fixes related to the error message.

    Related Information:

    • Transaction Codes: You may find it helpful to use transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SRT_UTIL (Service Runtime Utilities) to manage user accounts and roles.
    • Logs and Traces: Check the application logs (transaction SLG1) and the integration logs for more detailed error messages that may provide additional context for troubleshooting.
    • SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the underlying cause of the SRT_LOG017 error message.

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