How To Fix SRT_CORE275 - Blocked by retry

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 275

• Message text: Blocked by retry

What causes this issue?

Contrary to separate retry for each message due to a temporary (mostly
locking) problem, a Web Service application can require a retry based on
an "application context". All messages to be retried with the same
"application context" will be assigned to one "Retry Queue".
It is possible that a message with status "Blocked by Retry" is assigned
to more than one retry queue. You can check all predecessors of a
message by clicking "Related Messages" and choose "Retry Queues".
Status of the first message of all related retry queues is "Wait for
Retry". All other messages of these retry queues will have status
"Blocked by Retry".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

No action required because all messages will be processed automatically,
once their predecessors are successfully executed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE275 - Blocked by retry ?

  The SAP error message SRT_CORE275: Blocked by retry typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with the communication between systems, often related to web services or service-oriented architecture (SOA) scenarios. This error indicates that a request has been retried multiple times and has not succeeded, leading to it being blocked.
  Causes:
  
  Network Issues: Temporary network failures or connectivity issues between the sender and receiver systems.
  Service Unavailability: The target service might be down or not reachable.
  Timeouts: The request may have timed out due to long processing times or delays in the target system.
  Configuration Errors: Incorrect configuration in the service interface, endpoint, or communication channel.
  Message Processing Errors: Errors in the processing of the message on the receiver side, leading to failures in processing the request.
  Exceeding Retry Limits: The system has a defined limit for retries, and if this limit is reached without a successful response, the message is blocked.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems involved. You can use tools like ping or traceroute to diagnose connectivity.
  Verify Service Availability: Check if the target service is up and running. You can do this by accessing the service endpoint directly (e.g., via a web browser or a tool like Postman).
  Review Logs: Look at the logs in the SAP system (e.g., transaction SLG1 for application logs) to identify any specific errors or exceptions that occurred during message processing.
  Adjust Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the relevant communication channels.
  Check Configuration: Review the configuration of the service interfaces, communication channels, and any relevant settings in the Integration Directory to ensure they are correct.
  Monitor Message Processing: Use the SAP monitoring tools (like the Message Monitoring in PI/PO) to track the status of messages and identify where failures are occurring.
  Clear Blocked Messages: If necessary, you may need to manually clear or reprocess the blocked messages. This can often be done through the message monitoring tools in SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the SRT_CORE275 error. SAP Notes often provide patches or workarounds for known issues.
  Documentation: Review the official SAP documentation for Process Integration and Process Orchestration for best practices and troubleshooting steps.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered and resolved the same error.
  
  By following these steps, you should be able to diagnose and resolve the SRT_CORE275 error effectively.