How To Fix SRT_CORE273 - Application Error with BTM Task

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 273

• Message text: Application Error with BTM Task

What causes this issue?

An application error happened during the processing of this message.
This problem is registered at Business Task Management (BTM) for further
error handling.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Detail error information will be shown by double-clicking the message
entry. You can also mark the message entry and click "Error Log" to see
more details about the error situation.
Double-click the BTM status in this message entry will start BTM Task
Instance monitor for further analysis.
You can also mark the message entry and click "PAF Error BO" to run the
BO Test Shell (transaction SESFTS) for further analysis.
If you can't solve this problem by yourself, contact the related
application to get more help.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE273 - Application Error with BTM Task ?

  The SAP error message SRT_CORE273 typically indicates an application error related to the Business Transaction Management (BTM) task in the context of SAP's Service Oriented Architecture (SOA) and web services. This error can occur due to various reasons, including configuration issues, network problems, or issues with the underlying application logic.
  Causes:
  
  Configuration Issues: Incorrect settings in the BTM configuration or in the service definitions can lead to this error.
  Network Problems: Connectivity issues between the SAP system and the external service or application can cause failures in processing the BTM task.
  Service Availability: The external service that the BTM task is trying to call may be down or not reachable.
  Data Issues: Invalid or unexpected data being sent to the service can lead to application errors.
  Authorization Issues: Lack of proper authorizations for the user or service account executing the BTM task.
  
  Solutions:
  
  Check Configuration: Review the BTM configuration settings in the SAP system. Ensure that all necessary parameters are correctly set up.
  Network Connectivity: Verify that the network connection to the external service is stable and that there are no firewall or proxy issues blocking the communication.
  Service Status: Check the status of the external service to ensure it is up and running. You can use tools like Postman or curl to test the service endpoint directly.
  Data Validation: Validate the data being sent to the service. Ensure that it meets the expected format and constraints.
  Authorization Checks: Ensure that the user or service account has the necessary permissions to execute the BTM task and access the required resources.
  Error Logs: Review the application logs and the BTM logs for more detailed error messages that can provide insights into the root cause of the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to the SRT_CORE273 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for BTM and SOA for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance, providing them with detailed logs and error messages to facilitate troubleshooting.