How To Fix SRT_CORE271 - Compensate message annulled

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 271

• Message text: Compensate message annulled

What causes this issue?

The compensate message is annulled because a TU/C<(>&<)>C scenario has
been successfully finished.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

No action required

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE271 - Compensate message annulled ?

  The SAP error message SRT_CORE271: Compensate message annulled typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with message processing in a service-oriented architecture (SOA). This error indicates that a message that was supposed to be compensated (i.e., rolled back or undone) has been annulled, meaning that the compensation process could not be completed successfully.
  Causes:
  
  Message Processing Issues: The original message may have encountered an error during processing, leading to the need for compensation.
  Compensation Logic Failure: The compensation logic defined in the integration process may not have been executed correctly, possibly due to missing or incorrect configurations.
  Transaction Management: Issues with transaction management, such as timeouts or deadlocks, can lead to the inability to properly compensate a message.
  System Configuration: Misconfigurations in the SAP PI/PO system or in the service definitions can lead to this error.
  Network Issues: Connectivity problems between systems can also cause compensation messages to fail.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and the integration engine logs to identify the root cause of the error. Look for any preceding errors that may have triggered the compensation.
  Review Compensation Logic: Ensure that the compensation logic is correctly implemented and that all necessary steps are defined. Check for any missing or incorrect configurations in the integration process.
  Transaction Settings: Verify the transaction settings in the SAP PI/PO system. Ensure that the transaction timeout settings are appropriate for your use case.
  Reprocess Messages: If the original message has been successfully processed, you may need to manually reprocess the compensation message or the original message, depending on the situation.
  System Configuration: Ensure that the system is properly configured for message processing and compensation. This includes checking the service definitions, endpoint configurations, and any relevant middleware settings.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP PI/PO you are using for any known issues or patches that may address this error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: If possible, replicate the issue in a test environment to better understand the conditions that lead to the error and to test potential solutions without impacting production systems.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SRT_CORE271 error message in your SAP environment.