How To Fix SRT_CORE276 - Application Error with Incident

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 276

• Message text: Application Error with Incident

What causes this issue?

An application error happened during the processing of this message. An
incident is already created for further error handling.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Detail error information will be shown by double-clicking the message
entry. You can also mark the message entry and click "Error Log" to see
more details about the error situation.
Mark the message entry and click "PAF Error BO" to run the BO Test Shell
(transaction SESFTS) for further analysis.
If you can't solve this problem by yourself, contact the related
application to get more help.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE276 - Application Error with Incident ?

  The SAP error message SRT_CORE276 typically indicates an application error related to the SAP Process Integration (PI) or SAP Process Orchestration (PO) framework. This error often occurs when there is an issue with the communication between systems, such as when a web service call fails or when there is a problem with the data being processed.
  Cause:
  
  Invalid Data: The data being sent to or received from the web service may not conform to the expected format or schema.
  Service Unavailability: The target service may be down or unreachable due to network issues or server downtime.
  Configuration Issues: There may be misconfigurations in the integration settings, such as incorrect endpoint URLs or authentication problems.
  Timeouts: The request may be timing out due to long processing times or network latency.
  Authorization Issues: The user or service account may not have the necessary permissions to access the service.
  
  Solution:
  
  Check Logs: Review the SAP application logs (transaction SLG1) and the integration logs (transaction SXMB_MONI) for more detailed error messages and stack traces that can provide insights into the root cause.
  Validate Data: Ensure that the data being sent to the service is valid and adheres to the expected schema. You can use tools like SOAP UI to test the web service with sample data.
  Service Availability: Verify that the target service is up and running. You can check the service status and perform a ping test to ensure connectivity.
  Configuration Review: Double-check the configuration settings in the Integration Directory (ID) and ensure that the endpoint URLs, authentication methods, and other parameters are correctly set.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the relevant configuration.
  Authorization Check: Ensure that the user or service account has the necessary authorizations to access the web service.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Process Integration and Process Orchestration for best practices and configuration guidelines.
  Community Forums: Engage with the SAP Community or other forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with the error details and any logs you have gathered.