How To Fix SRT_CORE267 - Application Error

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 267

• Message text: Application Error

What causes this issue?

An application error happened during the processing of this message.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Detail error information will be shown by double-clicking the message
entry. You can also mark the message entry and click "Error Log" to see
more details about the error situation.
If you can't solve this problem by yourself, contact the related
application to get more help.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE267 - Application Error ?

  The SAP error message SRT_CORE267 typically indicates an application error related to the SAP Process Integration (PI) or SAP Process Orchestration (PO) environment. This error can occur during the execution of a web service or when there is an issue with the communication between systems.
  Cause:
  
  Configuration Issues: Incorrect configuration of the web service or the integration scenario can lead to this error.
  Service Endpoint Problems: The endpoint URL may be incorrect or the service may not be available.
  Authentication Issues: Problems with user credentials or authentication methods can cause this error.
  Data Format Issues: The data being sent or received may not conform to the expected format, leading to parsing errors.
  Network Issues: Connectivity problems between the systems involved in the integration can also trigger this error.
  Timeouts: If the service takes too long to respond, it may result in a timeout error.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the web service and ensure that all parameters are correctly set.
  Validate Endpoints: Verify that the service endpoint is correct and that the service is up and running.
  Review Authentication: Ensure that the credentials used for authentication are valid and that the authentication method is correctly configured.
  Inspect Data Formats: Check the data being sent and received for compliance with the expected formats (e.g., XML, JSON).
  Network Connectivity: Test the network connection between the systems to ensure there are no connectivity issues.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the relevant configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SRT_CORE267 for any specific patches or updates that may address known issues.
  Logs and Traces: Review the application logs and traces in the SAP system to gather more details about the error. This can provide insights into what went wrong.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for Process Integration and Process Orchestration for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.