How To Fix SRT_CORE264 - Error in Update Task

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 264

• Message text: Error in Update Task

What causes this issue?

Message was issued in a Logical Unit Work containing also a function
module running in Update Task. The processing of this message has
therefore to wait until the Update Task is finished but an error
happened during the processing of this Update Task.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Click "Queue Status" to run transaction SM13 for checking the Update
Task. Once the Update Task is restarted and successfully finished, this
message will be processed automatically.
If you want to delete the Update Task, you have also to run the message
monitor to cancel the message accordingly to prevent message
inconsistencies.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE264 - Error in Update Task ?

  The SAP error message SRT_CORE264: Error in Update Task typically occurs in the context of SAP's integration technologies, particularly when dealing with web services and the SAP Process Integration (PI) or Process Orchestration (PO) environments. This error indicates that there was an issue during the update task, which can be related to various factors.
  Causes:
  
  Transaction Errors: The update task may fail due to issues in the underlying transaction, such as database locks, deadlocks, or other transactional inconsistencies.
  Configuration Issues: Incorrect configuration of the web service or the integration scenario can lead to this error.
  Network Issues: Problems with network connectivity or timeouts can cause the update task to fail.
  Data Issues: Invalid or unexpected data being processed can lead to errors during the update.
  System Performance: High load on the system or performance bottlenecks can lead to timeouts or failures in processing.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and the system logs (transaction SM21) for more detailed error messages that can provide insights into the root cause.
  Transaction Management: Ensure that there are no locks or deadlocks in the database. You can use transaction SM12 to check for locks.
  Configuration Review: Verify the configuration settings for the web service or integration scenario. Ensure that all necessary parameters are correctly set.
  Data Validation: Check the data being processed for validity. Ensure that it meets the expected format and constraints.
  Performance Monitoring: Monitor system performance and resource utilization. If the system is under heavy load, consider optimizing the performance or scaling resources.
  Retry Mechanism: Implement a retry mechanism for transient errors, especially if the error is due to temporary network issues or system load.
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to SRT_CORE264. SAP frequently updates its knowledge base with solutions for known issues.
  Documentation: Review the official SAP documentation for the specific version of SAP you are using, as it may contain additional troubleshooting steps or best practices.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.