How To Fix SRT_CORE263 - Message isolated

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 263

• Message text: Message isolated

What causes this issue?

Based on the "Logical Port"-configuration, this message is isolated and
won't be transferred to provider system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

No action required

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE263 - Message isolated ?

  The SAP error message SRT_CORE263, which states "Message isolated," typically occurs in the context of SAP's web services and integration scenarios, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems. This error indicates that a message has been isolated due to issues in processing, such as a failure in communication or a problem with the message itself.
  Causes:
  
  Communication Issues: There may be network problems or issues with the endpoint that prevent the message from being delivered or processed.
  Message Format Errors: The message may not conform to the expected format or schema, leading to validation errors.
  Timeouts: If the processing of the message takes too long, it may be isolated due to timeout settings.
  Configuration Issues: Incorrect configuration in the integration scenario, such as incorrect service endpoints or authentication issues.
  Error Handling: The system may have isolated the message as part of its error handling mechanism to prevent further processing of a problematic message.
  
  Solutions:
  
  Check Communication: Verify the network connectivity between the systems involved. Ensure that the endpoints are reachable and that there are no firewall issues.
  Validate Message Format: Ensure that the message being sent adheres to the expected format and schema. Use tools like XML validators if applicable.
  Review Timeout Settings: Check the timeout settings in the integration configuration and adjust them if necessary.
  Configuration Review: Review the configuration settings in SAP PI/PO to ensure that all parameters are set correctly, including service endpoints and authentication credentials.
  Error Logs: Check the error logs in the SAP system for more detailed information about why the message was isolated. This can provide insights into specific issues that need to be addressed.
  Reprocess the Message: If the issue has been resolved, you may need to reprocess the isolated message. This can often be done through the monitoring tools in SAP PI/PO.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to SRT_CORE263. SAP Notes often provide patches or workarounds for known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for SAP PI/PO and web services for best practices in message handling and error resolution.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.