How To Fix SRT_CORE142 - SOAP Fault detected

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 142

• Message text: SOAP Fault detected

What causes this issue?

SOAP Fault is detected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the exception information specified in the error context to get
more details about this error situation.
If this SOAP Fault is not based on an application exception, please
collect all information specified in the error context and check how you
can reproduce this problem and contact your SAP Support.
How To Save Error Entries
If you want to save one or more error entries (displaying in detail and
not summary mode) to your computer for sending it later to your
collegues or to SAP Support, just do the following:
Mark one or more error entries you want to download
Click "Download as XML".
Confirm the pop-up for saving.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE142 - SOAP Fault detected ?

  The SAP error message SRT_CORE142: SOAP Fault detected typically indicates that there is an issue with the SOAP communication between SAP and an external system. This error can arise due to various reasons, including configuration issues, network problems, or issues with the external service itself.
  Causes:
  
  Service Unavailability: The external web service you are trying to call may be down or not reachable.
  Incorrect Endpoint: The URL of the web service might be incorrect or outdated.
  Authentication Issues: If the web service requires authentication, incorrect credentials or missing authentication headers can lead to this error.
  Data Format Issues: The request being sent may not conform to the expected format or schema required by the external service.
  Timeouts: The request may be timing out due to network latency or the external service taking too long to respond.
  Firewall/Network Issues: Network configurations or firewalls may be blocking the request to the external service.
  
  Solutions:
  
  Check Service Availability: Verify that the external web service is up and running. You can do this by trying to access the service URL directly in a browser or using tools like Postman.
  Validate Endpoint URL: Ensure that the endpoint URL configured in SAP is correct and points to the right service.
  Review Authentication: If the service requires authentication, check that the credentials are correct and that any necessary headers are included in the request.
  Inspect Request Data: Review the data being sent in the SOAP request to ensure it matches the expected format and schema of the external service.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the SAP configuration for the web service call.
  Network Configuration: Check for any network issues or firewall settings that might be blocking the request. Ensure that the SAP system can reach the external service.
  Error Logs: Review the SAP application logs (transaction SLG1) and the external service logs (if accessible) for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SOAP Fault Structure: Understand the structure of SOAP faults, which typically includes a fault code, fault string, and possibly additional detail elements that can help diagnose the issue.
  SAP PI/PO: If you are using SAP Process Integration (PI) or Process Orchestration (PO), check the integration flow and mappings for any issues.
  Web Service Monitoring: Utilize SAP's monitoring tools to track the status of web service calls and identify patterns or recurring issues.
  Documentation: Refer to the documentation of the external web service for any specific requirements or known issues.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the SRT_CORE142 error.