How To Fix SRT_CORE131 - Exception raised by Web Service application

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 131

• Message text: Exception raised by Web Service application

What causes this issue?

The provider application specified in the error context has detected an
error and aborted the Web Service processing by raising an exception.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the exception information and also the component and package
specified in the error context to identify the provider application.
If this is an application delivered by SAP, please collect all
information specified in the error context and also check how you can
reproduce this problem and contact your SAP support.
How To Save Error Entries
If you want to save one or more error entries (displaying in detail and
not summary mode) to your computer for sending it later to your
collegues or to SAP Support, just do the following:
Mark one or more error entries you want to download
Click "Download as XML".
Confirm the pop-up for saving.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE131 - Exception raised by Web Service application ?

  The SAP error message SRT_CORE131 indicates that an exception has been raised by a Web Service application. This error typically occurs in the context of SAP's web service runtime (SRT) when there is an issue with the processing of a web service request. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  
  Service Configuration Issues: The web service may not be properly configured in the SAP system. This includes incorrect endpoint URLs, authentication issues, or missing service definitions.
  
  
  Network Issues: Problems with network connectivity can lead to timeouts or inability to reach the web service endpoint.
  
  
  Data Format Issues: The data being sent to or received from the web service may not conform to the expected format (e.g., XML or JSON structure).
  
  
  Authorization Issues: The user or service account may not have the necessary permissions to access the web service.
  
  
  Runtime Exceptions: There may be unhandled exceptions in the web service implementation itself, such as null pointer exceptions or database access issues.
  
  
  Version Mismatch: There may be a mismatch between the versions of the web service client and server.
  
  
  Solutions:
  
  
  Check Service Configuration: Verify that the web service is correctly configured in the SAP system. Check the service endpoint, authentication settings, and ensure that the service is active.
  
  
  Review Logs: Check the SAP application logs (transaction SLG1) and the SRT logs (transaction SRT_MONI) for more detailed error messages that can provide insights into the root cause.
  
  
  Test Connectivity: Use tools like SOAP UI or Postman to test the web service endpoint directly. This can help identify if the issue is with the SAP system or the web service itself.
  
  
  Validate Data: Ensure that the data being sent to the web service is in the correct format and adheres to the expected schema.
  
  
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to access the web service.
  
  
  Debugging: If you have access to the web service implementation, consider debugging the code to identify any unhandled exceptions or logic errors.
  
  
  Update Versions: If there is a version mismatch, ensure that both the client and server are using compatible versions of the web service.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SRT and web services for any known issues or patches that may address the problem.
  Documentation: Review the official SAP documentation for web services and SRT for best practices and troubleshooting tips.
  Community Forums: Engage with the SAP Community or forums for additional insights and experiences from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SRT_CORE131 error effectively. If the issue persists, consider reaching out to SAP support for further assistance.