How To Fix SRT_AU_HELPER_MSG004 - Error when creating "Config. Get Service"; &1; &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_AU_HELPER_MSG -

• Message number: 004

• Message text: Error when creating "Config. Get Service"; &1; &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_AU_HELPER_MSG004 - Error when creating "Config. Get Service"; &1; &2 ?

  The SAP error message SRT_AU_HELPER_MSG004 typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue related to the configuration of a web service or when trying to create a configuration for a service. This error can arise due to various reasons, including misconfigurations, missing parameters, or issues with the service itself.
  Cause
  
  Configuration Issues: The service configuration might be incomplete or incorrect. This can include missing endpoint URLs, incorrect service definitions, or invalid parameters.
  Authorization Problems: The user or service account may not have the necessary permissions to create or access the service configuration.
  Technical Errors: There may be underlying technical issues, such as network problems, service unavailability, or issues with the SAP system itself.
  Service Definition Issues: The service definition in the Enterprise Services Repository (ESR) may not be properly defined or activated.
  
  Solution
  
  Check Configuration: Review the configuration settings for the service you are trying to create. Ensure that all required fields are filled out correctly and that the endpoint is reachable.
  Review Authorizations: Ensure that the user or service account has the necessary authorizations to create and manage service configurations. You may need to check roles and authorizations in the SAP system.
  Validate Service Definition: Go to the Enterprise Services Repository (ESR) and check the service definition. Make sure it is properly defined and activated. If necessary, re-import or re-activate the service.
  Check Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Network Connectivity: Ensure that there are no network issues preventing access to the service endpoint. You can use tools like ping or telnet to check connectivity.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using, as there may be known issues or patches available.
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOAMANAGER (for web service management) and SRT_UTIL (for service runtime utilities) to help diagnose and resolve issues.
  Community Forums: Consider checking SAP Community forums or other online resources where similar issues may have been discussed.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.