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How To Fix SRT_AU_HELPER_MSG002 - Error when deleting SD &1; (&2); &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_AU_HELPER_MSG -

  • Message number: 002

  • Message text: Error when deleting SD &1; (&2); &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_AU_HELPER_MSG002 - Error when deleting SD &1; (&2); &3 ?

    The SAP error message SRT_AU_HELPER_MSG002 typically occurs in the context of the SAP Application Interface Framework (AIF) or when dealing with the SAP Process Integration (PI) or Process Orchestration (PO) scenarios. This error message indicates that there is an issue when trying to delete a specific Sales and Distribution (SD) document or related object.

    Cause:

    The error message usually arises due to one of the following reasons:

    1. Dependency Issues: The SD document you are trying to delete may have dependencies or references in other documents or processes that prevent its deletion.
    2. Authorization Issues: The user attempting to delete the document may not have the necessary authorizations to perform the deletion.
    3. Data Integrity Constraints: There may be data integrity constraints in the database that prevent the deletion of the document.
    4. System Configuration: There could be configuration settings in the SAP system that restrict the deletion of certain types of documents.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Dependencies: Investigate if there are any dependent documents or processes that are linked to the SD document you are trying to delete. You may need to delete or modify these dependencies first.

    2. Review Authorizations: Ensure that the user has the necessary authorizations to delete the document. You can check the user's roles and authorizations in the SAP system.

    3. Data Integrity Checks: Run data integrity checks to ensure that there are no issues with the data that could be causing the deletion to fail. This may involve checking for orphaned records or inconsistencies in the database.

    4. Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context about why the deletion is failing.

    5. System Configuration: Review the configuration settings related to the SD document type in question. There may be settings that prevent deletion under certain conditions.

    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional insights based on the specific version of your SAP system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), and VA01 (Create Sales Order) to manage SD documents.
    • SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
    • Documentation: Review SAP documentation related to the Application Interface Framework (AIF) and Sales and Distribution (SD) processes for best practices and troubleshooting tips.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to successfully delete the SD document.

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