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How To Fix SRT_AU_HELPER_MSG005 - Error when creating "Config. Get Config."; &1; &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_AU_HELPER_MSG -

  • Message number: 005

  • Message text: Error when creating "Config. Get Config."; &1; &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_AU_HELPER_MSG005 - Error when creating "Config. Get Config."; &1; &2 ?

    The SAP error message SRT_AU_HELPER_MSG005 typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with the configuration of the service or the communication channel. This error is related to the configuration of the service that is being called, and it indicates that there is a problem with the parameters or settings required for the service to function correctly.

    Cause:

    1. Incorrect Configuration: The service configuration might be incorrect or incomplete. This could include missing parameters, incorrect endpoint URLs, or invalid authentication settings.
    2. Service Not Active: The service you are trying to access may not be active or properly deployed in the system.
    3. Authorization Issues: There may be authorization issues preventing access to the service.
    4. Network Issues: There could be network connectivity issues between the systems involved in the communication.
    5. Version Mismatch: There may be a mismatch in the versions of the services or components being used.

    Solution:

    1. Check Configuration: Review the configuration of the service in the SAP PI/PO system. Ensure that all required parameters are correctly set, including endpoint URLs, authentication methods, and any other necessary settings.
    2. Activate Service: Ensure that the service is active and properly deployed. You can check this in the SAP PI/PO administration console.
    3. Review Authorizations: Check the user authorizations to ensure that the user or service account has the necessary permissions to access the service.
    4. Test Connectivity: Use tools like the SAP PI/PO monitoring tools to test the connectivity between the systems. Ensure that there are no network issues preventing communication.
    5. Check Logs: Review the logs in the SAP system for any additional error messages or warnings that could provide more context about the issue.
    6. Consult Documentation: Refer to the SAP documentation for the specific service you are working with to ensure that all configuration steps have been followed correctly.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Version Information: Ensure that you are using compatible versions of SAP components, as version mismatches can lead to errors.

    If the issue persists after following these steps, it may be necessary to involve SAP support for further assistance.

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