How To Fix /SRMSMC/SUSTAIN017 - Exactly one quality management system has to be marked as the default

/SRMSMC/SUSTAIN017 - Overview

• Message type: E = Error

• Message class: /SRMSMC/SUSTAIN -

• Message number: 017

• Message text: Exactly one quality management system has to be marked as the default

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

/SRMSMC/SUSTAIN017 - Details

• The SAP error message /SRMSMC/SUSTAIN017 indicates that there is an issue with the configuration of Quality Management Systems (QMS) in the SAP system. Specifically, it states that exactly one quality management system must be marked as the default. This error typically arises in the context of the SAP Supplier Relationship Management (SRM) module, particularly when dealing with quality management settings.
  
  Cause:
  The error occurs when:
  
  There are multiple quality management systems configured in the system, but none or more than one of them is marked as the default.
  The system requires a single default QMS to ensure that processes can be executed without ambiguity regarding which QMS to use.
  
  
  Solution:
  To resolve this error, you need to ensure that exactly one quality management system is set as the default. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant configuration area for Quality Management Systems. This is usually