How To Fix /SRMSMC/SUPPLIER079 - Duplicate e-mail address: &1 belongs to partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/SUPPLIER -

• Message number: 079

• Message text: Duplicate e-mail address: &1 belongs to partner &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/SUPPLIER079 - Duplicate e-mail address: &1 belongs to partner &2 ?

  The SAP error message /SRMSMC/SUPPLIER079 Duplicate e-mail address: &1 belongs to partner &2 indicates that there is an attempt to create or update a supplier or partner record in the SAP system, but the email address being used is already associated with another partner record. This is a validation error to ensure that each partner has a unique email address.
  Cause:
  
  Duplicate Email Address: The email address you are trying to use for a new or existing supplier is already linked to another partner in the system.
  Data Entry Error: There may have been a mistake in entering the email address, leading to unintentional duplication.
  Data Migration Issues: If data was migrated from another system, it may have resulted in duplicate email addresses being imported.
  
  Solution:
  
  
  Check Existing Records: 
  
  Use the SAP transaction code (e.g., BP for Business Partner) to search for the email address in question. Identify which partner record is currently using that email.
  
  
  
  Update Email Address:
  
  If the email address is indeed duplicated, you can either:
  
  Change the email address of the existing partner to a different one.
  Use a different email address for the new partner you are trying to create or update.
  
  
  
  
  
  Data Cleansing:
  
  If this issue arises frequently, consider performing a data cleansing exercise to identify and resolve duplicate email addresses across your partner records.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP administrator for any specific configurations or settings that might affect email address uniqueness.
  
  
  
  Error Handling:
  
  Implement error handling in your processes to catch such issues before they result in errors during data entry or migration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this issue or provide additional guidance.
  Business Partner Configuration: Familiarize yourself with the configuration settings for Business Partners in SAP, as these can affect how email addresses are managed.
  User Training: Ensure that users entering data are trained on the importance of maintaining unique email addresses for partners.
  
  By following these steps, you should be able to resolve the error and prevent it from occurring in the future.