How To Fix /SRMSMC/SRS003 - Evaluation response has been sent for clarification

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/SRS -

• Message number: 003

• Message text: Evaluation response has been sent for clarification

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/SRS003 - Evaluation response has been sent for clarification ?

  The SAP error message /SRMSMC/SRS003 Evaluation response has been sent for clarification typically occurs in the context of the SAP Supplier Relationship Management (SRM) module, particularly during the evaluation of supplier responses in a sourcing scenario. This message indicates that a response from a supplier has been received, but it requires further clarification before it can be processed or evaluated.
  Cause:
  
  Incomplete Information: The supplier's response may lack necessary details or documentation required for evaluation.
  Discrepancies: There may be inconsistencies or discrepancies in the supplier's response that need to be addressed.
  Clarification Requests: The system may have been configured to automatically send clarification requests for certain conditions or criteria that were not met in the supplier's response.
  
  Solution:
  
  Review Supplier Response: Check the supplier's response for completeness and accuracy. Ensure that all required fields are filled out and that the information provided aligns with the request.
  Clarification Process: If the response is unclear or incomplete, initiate a clarification process. This may involve:
  
  Sending a clarification request to the supplier.
  Engaging in direct communication with the supplier to resolve any issues.
  
  
  Update System: Once the necessary clarifications are received, update the system with the new information and re-evaluate the supplier's response.
  Configuration Check: Review the configuration settings in the SRM system to ensure that the evaluation process is set up correctly and that any automatic clarification requests are appropriate.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM that may help in managing supplier evaluations and clarifications, such as BBP_PD for purchase order processing or BBP_SOURCING for sourcing activities.
  Documentation: Refer to SAP documentation or help files related to supplier evaluation and sourcing processes for detailed guidance on handling supplier responses.
  Support: If the issue persists or if you require further assistance, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to address the error message and ensure that the supplier evaluation process continues smoothly.