How To Fix /SRMSMC/SEV008 - Communication error: duplicate queue name &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/SEV -

• Message number: 008

• Message text: Communication error: duplicate queue name &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/SEV008 - Communication error: duplicate queue name &1 ?

  The SAP error message /SRMSMC/SEV008 Communication error: duplicate queue name &1 typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar systems that utilize message queues for communication between different components or systems. This error indicates that there is a conflict due to the presence of a duplicate queue name.
  Cause:
  
  
  Duplicate Queue Names: The most common cause of this error is that there are multiple instances or configurations that are trying to use the same queue name. This can happen if:
  
  Two or more systems are configured to use the same queue name.
  There is a misconfiguration in the message queue setup.
  The queue was not properly cleaned up after a previous use, leading to remnants of old configurations.
  
  
  
  Configuration Issues: Incorrect settings in the SAP system or middleware that manages the message queues can lead to this error.
  
  
  Network Issues: Sometimes, network issues can cause communication problems that may manifest as duplicate queue errors.
  
  
  Solution:
  
  
  Check Queue Configuration:
  
  Review the configuration of the message queues in your SAP system and ensure that each queue has a unique name.
  If you are using a middleware (like SAP PI/PO), check the configurations there as well.
  
  
  
  Clean Up Queues:
  
  If you suspect that there are remnants of old queues, you may need to clean up or delete the duplicate queues. This can often be done through the administration tools provided by the message queue system.
  
  
  
  Restart Services:
  
  Sometimes, simply restarting the relevant services or the entire SAP system can resolve transient issues related to message queues.
  
  
  
  Check Logs:
  
  Review the application and system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to message queues and communication errors for specific guidance tailored to your version and configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may have additional insights or patches that can resolve the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches.
  System Configuration: Ensure that your system's configuration aligns with best practices for message queue management.
  Middleware Documentation: If using middleware, consult its documentation for troubleshooting communication errors.
  
  By following these steps, you should be able to identify and resolve the cause of the /SRMSMC/SEV008 Communication error: duplicate queue name &1 error in your SAP environment.