How To Fix /SRMSMC/SES000 - Total score could not be calculated

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/SES -

• Message number: 000

• Message text: Total score could not be calculated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/SES000 - Total score could not be calculated ?

  The SAP error message /SRMSMC/SES000 Total score could not be calculated typically occurs in the context of the SAP Supplier Relationship Management (SRM) module, particularly when dealing with the Supplier Evaluation System (SES). This error indicates that the system is unable to compute the total score for a supplier evaluation due to various potential issues.
  Causes:
  
  Missing Evaluation Criteria: The evaluation criteria required for calculating the score may not be defined or may be incomplete.
  Data Inconsistencies: There may be inconsistencies or missing data in the evaluation records, such as missing ratings or weights.
  Configuration Issues: The configuration settings for the supplier evaluation process may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the data required for the calculation.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application logic.
  
  Solutions:
  
  Check Evaluation Criteria: Ensure that all necessary evaluation criteria are defined and properly configured in the system.
  Review Data Entries: Verify that all required data entries for the supplier evaluation are complete and accurate. Look for any missing ratings or weights.
  Configuration Review: Review the configuration settings for the Supplier Evaluation process in the SRM system to ensure they are set up correctly.
  Authorization Check: Confirm that the user has the appropriate authorizations to perform the evaluation and access the necessary data.
  Debugging: If the issue persists, consider debugging the process to identify any technical errors or exceptions that may be occurring during the score calculation.
  Consult Documentation: Refer to SAP documentation or notes related to the Supplier Evaluation System for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and shared solutions.
  SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.