How To Fix /SRMSMC/S3Q_EXT022 - Attachment has been deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/S3Q_EXT -

  • Message number: 022

  • Message text: Attachment has been deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/S3Q_EXT022 - Attachment has been deleted ?

    The SAP error message /SRMSMC/S3Q_EXT022 Attachment has been deleted typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where attachments are used for documents, purchase orders, or other transactional data. This error indicates that an attachment that was expected to be present has been deleted or is no longer accessible.

    Cause:

    1. Manual Deletion: The attachment may have been manually deleted by a user or through a process that cleans up old or unnecessary attachments.
    2. Data Archiving: The attachment could have been archived or removed as part of a data management strategy.
    3. System Migration: If there has been a migration or upgrade of the SAP system, attachments may not have been migrated properly.
    4. Authorization Issues: The user may not have the necessary permissions to view the attachment, leading to the perception that it has been deleted.
    5. Database Issues: There could be issues with the database where the attachments are stored, leading to corruption or loss of data.

    Solution:

    1. Check Attachment Status: Verify if the attachment is indeed deleted or if it is a permissions issue. Check with the user who reported the issue.
    2. Restore from Backup: If the attachment was deleted and is critical, check if it can be restored from a backup.
    3. Review Archiving Settings: If the attachment was archived, review the archiving settings and see if it can be retrieved from the archive.
    4. User Permissions: Ensure that the user has the correct permissions to access the attachments. Adjust roles and authorizations as necessary.
    5. System Logs: Check system logs for any related errors or warnings that might provide more context on why the attachment is reported as deleted.
    6. Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
    7. Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to document management in SAP, such as OAOR (for object management) or SARA (for archiving).
    • User Training: Ensure that users are trained on how to manage attachments properly to avoid accidental deletions.
    • System Monitoring: Implement monitoring for attachment usage and deletion to catch issues early.
    • Documentation: Maintain documentation on attachment management policies and procedures to guide users.

    By following these steps, you should be able to diagnose and potentially resolve the error related to the deleted attachment in SAP.

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