How To Fix /SRMSMC/S3Q_EXT010 - Supplier number &1 not found in buy-side system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/S3Q_EXT -

  • Message number: 010

  • Message text: Supplier number &1 not found in buy-side system

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  • What is the cause and solution for SAP error message /SRMSMC/S3Q_EXT010 - Supplier number &1 not found in buy-side system ?

    The SAP error message /SRMSMC/S3Q_EXT010 Supplier number &1 not found in buy-side system typically occurs in the context of SAP Supplier Relationship Management (SRM) when the system is unable to find a supplier number in the buy-side system (usually SAP ERP or another connected system). This can happen for several reasons, and here are some potential causes, solutions, and related information:

    Causes:

    1. Supplier Not Created: The supplier number referenced in the error message may not exist in the buy-side system. This could be due to the supplier not being created or activated in the ERP system.

    2. Data Synchronization Issues: There may be issues with data synchronization between the SRM and the buy-side system. If the supplier data has not been properly replicated or updated, the SRM system may not recognize the supplier.

    3. Incorrect Configuration: There may be configuration issues in the SRM or the buy-side system that prevent the system from correctly identifying the supplier.

    4. Inactive Supplier: The supplier may exist but could be inactive or blocked in the buy-side system, leading to this error.

    5. Incorrect Supplier Number: The supplier number being referenced may be incorrect or mistyped.

    Solutions:

    1. Verify Supplier Existence: Check the buy-side system (e.g., SAP ERP) to ensure that the supplier number exists. You can do this by navigating to the supplier master data and searching for the supplier number.

    2. Check Data Synchronization: Ensure that the data synchronization between the SRM and the buy-side system is functioning correctly. You may need to run the relevant replication jobs or check for any errors in the data transfer process.

    3. Review Configuration Settings: Review the configuration settings in both the SRM and the buy-side system to ensure that they are set up correctly for supplier management.

    4. Activate/Unblock Supplier: If the supplier exists but is inactive or blocked, you may need to activate or unblock the supplier in the buy-side system.

    5. Correct Supplier Number: Double-check the supplier number being used in the transaction to ensure it is correct. If necessary, obtain the correct supplier number from the relevant source.

    6. Consult Logs: Check the application logs in both the SRM and the buy-side system for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • Transaction Codes: You may use transaction codes like BP (Business Partner) in the ERP system to manage supplier data.
    • Replication Jobs: Familiarize yourself with the relevant replication jobs in SRM (e.g., SMOEAC for data transfer) to ensure that supplier data is being replicated correctly.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.

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