How To Fix /SRMSMC/REPLICATION096 - Supplier &1, contact &2: Identical e-mail address belongs to contact &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/REPLICATION -

• Message number: 096

• Message text: Supplier &1, contact &2: Identical e-mail address belongs to contact &3

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SRMSMC/REPLICATION096 - Supplier &1, contact &2: Identical e-mail address belongs to contact &3 ?

  The SAP error message /SRMSMC/REPLICATION096 indicates that there is a conflict with email addresses during the replication of supplier data in the SAP Supplier Relationship Management (SRM) system. Specifically, it suggests that the email address associated with a supplier is already linked to another contact, which is causing a duplication issue.
  Cause:
  
  Duplicate Email Addresses: The primary cause of this error is that the email address for the supplier being replicated is already assigned to another contact in the system. This can happen if multiple contacts share the same email address, which is not allowed in the system.
  Data Integrity Issues: There may be inconsistencies in the data being replicated, possibly due to manual data entry errors or issues during data migration.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Conflicting Contacts:
  
  Check the details of the supplier and the contacts associated with it. Identify which contact is using the same email address as the supplier.
  Use transaction codes like BP (Business Partner) to view and manage business partner data.
  
  
  
  Update Email Addresses:
  
  If possible, update the email address of one of the contacts to ensure that each contact has a unique email address.
  Alternatively, if the supplier's email address is the one causing the conflict, consider changing it to a unique address.
  
  
  
  Data Cleanup:
  
  Perform a data cleanup to ensure that there are no duplicate email addresses across contacts and suppliers in the system.
  Implement data validation rules to prevent future occurrences of this issue.
  
  
  
  Re-attempt Replication:
  
  After resolving the email address conflict, re-attempt the replication process for the supplier.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and SLG1 for viewing application logs, which can provide more context on the error.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Documentation: Review SAP documentation on supplier and contact management to understand best practices for maintaining unique identifiers in the system.
  
  By following these steps, you should be able to resolve the error and ensure that your supplier and contact data is correctly replicated in the SAP system.