How To Fix /SRMSMC/QLB000 - Retrieving ID from number range failed; maintain number range

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/QLB -

• Message number: 000

• Message text: Retrieving ID from number range failed; maintain number range

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/QLB000 - Retrieving ID from number range failed; maintain number range ?

  The SAP error message /SRMSMC/QLB000 Retrieving ID from number range failed; maintain number range typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where number ranges are used to generate unique identifiers for various objects (like purchase orders, contracts, etc.).
  Cause:
  This error indicates that the system is unable to retrieve a unique ID from the specified number range. The most common causes include:
  
  Number Range Not Defined: The number range for the specific object type has not been defined in the system.
  Number Range Exhausted: The defined number range has been exhausted, meaning that all possible numbers have been used up.
  Number Range Not Assigned: The number range is defined but not assigned to the relevant object type.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the number range settings.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Find the relevant number range object associated with the error.
  Ensure that the number range is defined and active.
  
  
  
  Maintain Number Range:
  
  If the number range is exhausted, you need to extend it. You can do this by:
  
  Going to transaction code SNRO.
  Selecting the relevant number range object.
  Click on "Intervals" to add new intervals or extend existing ones.
  
  
  Make sure to save your changes.
  
  
  
  Assign Number Range:
  
  Ensure that the number range is correctly assigned to the relevant document type or object type in the configuration settings.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access and modify number ranges. This can be checked in transaction code SU53 or by consulting with your security team.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Objects
  SNUM: Number Range Management
  SU53: Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for detailed information on number range management and configuration.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the number range is functioning correctly in your SAP system.