How To Fix /SRMSMC/INTEGRATION026 - Supplier &1: roles for contact person &2 missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/INTEGRATION -

• Message number: 026

• Message text: Supplier &1: roles for contact person &2 missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/INTEGRATION026 - Supplier &1: roles for contact person &2 missing ?

  The SAP error message /SRMSMC/INTEGRATION026 indicates that there is an issue with the roles assigned to a contact person in the Supplier Relationship Management (SRM) system. Specifically, it suggests that the system is unable to find the necessary roles for the specified contact person associated with the supplier.
  Cause:
  
  Missing Roles: The contact person does not have the required roles assigned in the system. This could be due to incorrect configuration or missing data in the supplier master record.
  Data Inconsistency: There may be inconsistencies in the data between the SRM system and the backend system (like SAP ERP).
  Configuration Issues: The system may not be properly configured to recognize the roles for the contact person.
  
  Solution:
  
  
  Check Contact Person Roles:
  
  Navigate to the supplier master data in the SRM system.
  Verify that the contact person has the necessary roles assigned. You can do this by checking the contact person's details in the supplier record.
  If roles are missing, assign the appropriate roles to the contact person.
  
  
  
  Update Supplier Master Data:
  
  If the contact person is new or has been recently added, ensure that all relevant data is correctly filled out in the supplier master record.
  Make sure that the contact person is correctly linked to the supplier.
  
  
  
  Data Synchronization:
  
  If your SRM system is integrated with an ERP system, ensure that the data is synchronized correctly. You may need to run a data synchronization job or check for any errors in the data transfer process.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SRM system to ensure that the roles for contact persons are defined correctly.
  Consult with your SAP Basis or technical team to verify that the system settings are appropriate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage and check the roles assigned to contact persons.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user performing the actions has the necessary authorizations to view and modify supplier and contact person data.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.