How To Fix /SRMSMC/INTEGRATION027 - Error while locking vendor group &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/INTEGRATION -

• Message number: 027

• Message text: Error while locking vendor group &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/INTEGRATION027 - Error while locking vendor group &1 ?

  The SAP error message /SRMSMC/INTEGRATION027 indicates that there was an error while trying to lock a vendor group in the system. This error typically occurs in the context of the Supplier Relationship Management (SRM) module when there is an issue with the integration between SRM and the backend system (like SAP ERP).
  Cause:
  
  Concurrency Issues: The vendor group might be locked by another process or user, preventing the current operation from acquiring the necessary lock.
  Authorization Issues: The user executing the operation may not have the required authorizations to lock the vendor group.
  System Configuration: There may be configuration issues in the SRM or backend system that are causing the locking mechanism to fail.
  Database Locks: There could be database-level locks that are preventing the operation from completing successfully.
  
  Solution:
  
  Check for Locks: Use transaction codes like SM12 in the SAP GUI to check for existing locks on the vendor group. If another user or process is holding the lock, you may need to wait until it is released or contact the user to release it.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the locking operation. You can check this using transaction SU53 after the error occurs to see if there are any authorization issues.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Configuration Review: Review the configuration settings in both SRM and the backend system to ensure that they are set up correctly for vendor group management.
  Database Check: If you suspect database locks, you may need to work with your database administrator to identify and resolve any underlying database issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for SRM and vendor management to understand the expected behavior and configuration settings.
  Community Forums: Consider searching or posting on SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.